1- By voluntarily opting in through our website forms, you may choose to receive SMS or other communications from Shape Up Medical, LLC, related to consultation scheduling, appointment reminders, treatment coordination, follow-up care, and customer support communications. Marketing communications are only sent to users who explicitly opt in.

2- You may opt out of SMS or messaging communications at any time by replying STOP to the number sending the messages. After sending STOP, you will receive a confirmation message verifying your unsubscription. Once unsubscribed, you will no longer receive messages from us. To resume receiving messages, you may sign up again through our website forms.

3- If you experience issues with the messaging program, reply with the keyword HELP for assistance, or contact: [email protected]

4- Mobile carriers are not responsible or liable for delayed or undelivered messages.

5- Message and data rates may apply. You can expect approximately 2 to 6 messages per month depending on engagement.

6- For privacy-related concerns or details about how your information is collected, used, or stored, please refer to our Privacy Policy.

7- Age Restriction: By opting in to receive communications from us, you confirm that you are 18 years of age or older or have parental or guardian consent where applicable.

8- Customer Support: [email protected]

We will make reasonable efforts to respond in a timely manner.